Terms & Conditions

Last updated: 02-03-2024

Welcome to ABW Trade – your go-to store for quality tiles, bathroom fittings, and home renovation products across Australia. By using our website abwtrade.com.au, you agree to the following terms and conditions. Please read them carefully before using our services or making a purchase.

1. Acceptance of Terms

By accessing or using our website, you confirm that you are at least 18 years old and agree to be bound by these Terms & Conditions, our Privacy Policy, and any other notices posted on our website.
If you do not agree with any part of these terms, please do not use our services.

2. Products and Pricing

  • All products displayed on our site are subject to availability.
  • We make every effort to ensure product images, descriptions, and prices are accurate, but we do not guarantee that all information is free of errors.
  • Prices are listed in AUD and include GST, unless otherwise stated.
  • We reserve the right to change prices or discontinue items at any time without notice.

3. Orders and Payment

  • When you place an order, you are making an offer to purchase the products in your cart.
  • Orders are confirmed once payment is received in full.
  • We accept secure payment through major credit/debit cards and other approved methods.
  • ABW Trade reserves the right to cancel or refuse any order at our sole discretion.

4. Shipping and Delivery

  • Shipping costs and delivery times will be provided at checkout.
  • We are not responsible for delays caused by third-party couriers, weather, or unforeseen circumstances.
  • It is your responsibility to provide accurate delivery details. Re-delivery fees may apply for failed deliveries.

For more information, refer to our Shipping Policy.

5. Returns and Refunds

We want you to be satisfied with your purchase.

Refunds are processed to your original payment method once returned items are inspected.

You may return eligible items within 14 days (see our full Refund & Returns Policy).

Custom-cut, special-order, and clearance items are non-returnable unless faulty.

6. Changes to Terms

We may update these Terms & Conditions at any time. The latest version will always be posted on this page with the updated date. Continued use of the site constitutes your acceptance of any changes.

7. Contact Us

For any questions or concerns regarding these Terms & Conditions, feel free to contact us:
📧 Email: info@abwtrade.com.au
📞 Phone: +61 470 247 031
🏢 Address: 3/23 Cheltenham Road, Dandenong, VIC 3802

ABW Trade – Trusted Quality, Exceptional Value.
Thank you for choosing us for your home improvement needs.