Privacy Policy

Last updated: 02-03-2024

Welcome to ABW Trade – your trusted destination for quality tiles, bathroom accessories, and home improvement products in Australia. Your privacy is important to us, and we are committed to protecting the personal information you share with us.

This Privacy Policy outlines how we collect, use, disclose, and safeguard your data when you visit abwtrade.com.au.

1. What Information We Collect

We collect the following types of personal information when you visit our website or interact with us:

  • Contact Information: Name, email address, phone number, delivery address.
  • Order Information: Products purchased, payment details, shipping preferences.
  • Browsing Data: IP address, browser type, device information, pages visited, and usage patterns (collected via cookies and analytics tools).
  • Account Information: If you create an account, we store your login details securely.

2. How We Use Your Information

We use your information to:

  • Fulfill orders and process payments
  • Deliver your products safely and efficiently
  • Communicate order updates and promotions
  • Improve your shopping experience on our site
  • Personalize your experience with tailored product recommendations
  • Ensure website security and prevent fraud
  • Comply with legal obligations

3. Cookies and Tracking Technologies

Like most websites, abwtrade.com.au uses cookies and similar technologies to improve functionality and provide a smoother shopping experience. These technologies help us:

  • Understand how visitors use our site
  • Remember your preferences
  • Provide targeted advertising

You can manage your cookie preferences through your browser settings at any time.

4. Sharing Your Information

We respect your privacy. We only share your personal information with:

  • Trusted third-party service providers (such as payment processors, couriers, and website hosts)
  • Regulatory authorities if required by law
  • Marketing platforms (like Google or Meta) for advertising purposes – only if you’ve given consent

We never sell or rent your personal information to third parties.

5. How We Protect Your Information

Your data security is our priority. We use secure servers, encryption, and regular security monitoring to protect your personal information from unauthorized access, misuse, or disclosure.

6. Your Rights and Choices

As a customer, you have rights under Australian Privacy Law:

  • Access and correct your personal information
  • Request deletion of your data (subject to legal and business obligations)
  • Opt-out of marketing emails at any time by clicking “Unsubscribe” or contacting us directly

To exercise these rights, email us at: support@abwtrade.com.au

Our website may include links to third-party sites (e.g., product manufacturers, social media). We are not responsible for their privacy practices. We recommend reading their privacy policies before sharing your information.

8. Contact Us

Have questions or concerns about your privacy?

📧 Email: support@abwtrade.com.au
📞 Phone: +61 470 247 031
🏢 Address: Address:3/23 Cheltenham Road, Dandenong, VIC 3802

ABW Trade – Where Quality Meets Value.

Thank you for trusting us with your personal information. We value your business and your privacy.